Contact Us
Whether you're a user, partner, or job seeker, we look forward to hearing from you!
📬 Contact Channels
User Support
User Support
Having trouble? Need help? Our support team is ready to assist!
Response time: Weekdays 9:00 - 18:00 (CST), typically within 24-48 hours
Business Partnership
Business Partnership
Looking for collaboration opportunities? Marketing partnerships, joint development, or other business discussions.
Please briefly describe your collaboration intent in the email
Careers
Careers
Want to join our team of 5 little mice? Welcome to apply!
Please include your portfolio or GitHub link
Press & PR
Press & PR
Media interviews, product reviews, or news coverage cooperation.
We'll provide press kits and product screenshots promptly
Bug Report
Bug Report
Found an issue? Report it to help us improve!
Please describe steps to reproduce, device model, and OS version
Feedback
Feedback
Have ideas or feature suggestions? We'd love to hear your valuable input!
Every suggestion is carefully read and evaluated
VIP Contact
VIP Contact
For VIP inquiries and high-priority messages, please use the dedicated email below.
VIP requests receive priority handling.
📧 Email Contact Only
For all inquiries, please use the email addresses listed above.
📍 Location
🏢 Headquarters
Address: 888 Bibo Road, Zhangjiang High-Tech Park, Pudong New Area, Shanghai
Floor: 5MiceCraft Creative Workshop (5th Floor)
Postal Code: 201203
Coordinates: 31.2304° N, 121.5271° E
🗺️ View on Map
🌍 Remote Team
Timezone: UTC+8 (China Standard Time)
Working Hours: Monday to Friday 9:00 - 18:00
Team Distribution: Shanghai, Beijing, Shenzhen, Hangzhou
International: English and Chinese bilingual support
💻 We offer flexible remote work opportunities
⏰ Working Hours
📅 Office Hours
Monday - Friday: 09:00 - 18:00
Saturday: Closed
Sunday: Closed
Public Holidays: Closed
💬 Online Support Hours
User Support: Weekdays 09:00 - 18:00
Emergency Support: 7x24 Hours
Email Response: Within 24-48 hours
Ticket Processing: Within 48-72 hours